The rolling restart is complete and we are monitoring the results.
Posted Oct 15, 2024 - 16:20 UTC
Identified
We are currently doing a rolling restart so you may see some residual effects while this is happening.
Posted Oct 15, 2024 - 16:11 UTC
Update
The payments issues may be impacting all Customer Facing Displays. An immediate fix to is reprovision the station. The team is still investigating holistic resolution.
Posted Oct 15, 2024 - 15:45 UTC
Update
The team has identified the root cause and we are continuing to investigate a fix.
Posted Oct 15, 2024 - 15:14 UTC
Investigating
We are currently investigating an issue impacting the Aries8 Customer Facing Display and other POS functions. Our team is working to identify the root cause and will provide an update within 30 minutes.
Posted Oct 15, 2024 - 14:46 UTC
This incident affected: Payment Processors (Tsys Processing) and Core Services (SpotOn Restaurant).