All Systems Operational
Uptime over the past 90 days. View historical uptime.
Core Services Operational
90 days ago
99.92 % uptime
Today
SpotOn Restaurant Operational
90 days ago
99.8 % uptime
Today
SpotOn Online Ordering Operational
90 days ago
99.82 % uptime
Today
SpotOn Restaurant Reporting Operational
90 days ago
100.0 % uptime
Today
Payment Deposits Operational
90 days ago
100.0 % uptime
Today
Merchant Dashboard Operational
90 days ago
100.0 % uptime
Today
Additional Products Operational
90 days ago
100.0 % uptime
Today
SpotOn Website Operational
Loyalty Operational
SMS Messaging Operational
90 days ago
100.0 % uptime
Today
Virtual Terminal Operational
Payment Processors Operational
Tsys Processing Operational
Transit Processing Operational
FIS Processing Operational
Gift Cards Operational
Infrastructure Operational
AWS Operational
Support Phone Line Operational
AT&T Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Oct 22, 2024

No incidents reported today.

Oct 21, 2024

No incidents reported.

Oct 20, 2024

No incidents reported.

Oct 19, 2024

No incidents reported.

Oct 18, 2024

No incidents reported.

Oct 17, 2024

No incidents reported.

Oct 16, 2024

No incidents reported.

Oct 15, 2024
Payments and System Issue
Resolved - This incident has been resolved.
Oct 15, 17:54 UTC
Monitoring - The rolling restart is complete and we are monitoring the results.
Oct 15, 16:20 UTC
Identified - We are currently doing a rolling restart so you may see some residual effects while this is happening.
Oct 15, 16:11 UTC
Update - The payments issues may be impacting all Customer Facing Displays. An immediate fix to is reprovision the station. The team is still investigating holistic resolution.
Oct 15, 15:45 UTC
Update - The team has identified the root cause and we are continuing to investigate a fix.
Oct 15, 15:14 UTC
Investigating - We are currently investigating an issue impacting the Aries8 Customer Facing Display and other POS functions. Our team is working to identify the root cause and will provide an update within 30 minutes.
Oct 15, 14:46 UTC
Oct 14, 2024

No incidents reported.

Oct 13, 2024

No incidents reported.

Oct 12, 2024

No incidents reported.

Oct 11, 2024

No incidents reported.

Oct 10, 2024

No incidents reported.

Oct 9, 2024

No incidents reported.

Oct 8, 2024

No incidents reported.

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